Client FAQ's

WHAT CAN I DO AS A REGISTERED CLIENT?
HOW LONG WILL IT TAKE FOR THE GAS SUPPLIER TO CONFIRM MY ORDER?
HOW CAN I CHECK THE EXPIRY DATE OF MY CYLINDER?
CAN I CANCEL AN ORDER?
CAN I ORDER ON BEHALF OF OTHER RECIPIENTS?
MUST I PAY FOR DELIVERY?
HOW DO I PAY FOR DELIVERY?
WHAT IS THE MAXIMUM NUMBER OF CYLINDERS I CAN PLACE AN ORDER FOR?
CAN I REQUEST MORE THAN ONE ORDER TYPE?
CAN I ORDER ON BEHALF OF SOMEONE ELSE?
DO YOU ACCEPT INTERNATIONAL CARDS?
CAN I REDEEM MY REFERRAL BONUS IN CASH?
CAN A DRIVER HELP ME HOOK MY CYLINDER BACK TO MY COOKTOP?

Driver FAQ's

CAN I PLACE AN ORDER AS A DRIVER?
MUST I OWN A CAR TO DO DELIVERIES?
FOR A “REFILL MY OWN CYLINDER” ORDER, WHEN DO I END THE TRIP?
FOR A NEW CYLINDER AND GAS ORDER, WHEN DO I END THE TRIP?
WHAT IS THE MAXIMUM NUMBER OF CYLINDERS I CAN CARRY PER TRIP?
WHAT IS MY PERCENTAGE COMMISSION?
WHEN DO DRIVERS GET PAID?
WILL I BE CHARGED FOR CANCELING A DELIVERY OR PICKUP AS A DRIVER?
AS A DRIVER, WHAT AM I REQUIRED TO HAVE IN MY VEHICLE AT ALL TIMES?
WHAT ORDERS CAN I ACCEPT AS A DRIVER?
WHAT IS A MULTIPLE ORDER REQUEST?
WHAT ARE THE REQUIREMENTS TO BECOME A DRIVER?
CAN A CLIENT PAY FOR DELIVERY OR PICK-UP WITH CASH?
HOW DO I GET PAID AS A DRIVER?

Gas Supplier FAQ's

WHO IS A GAS SUPPLIER?
HOW DO I REGISTER?
HOW WILL THE ORDER PROCESS WORK?
WHAT IF I CAN FULFILL DELIVERIES MYSELF?
CAN I FULFILL ALL ORDER TYPES?
CAN I PURCHASE CYLINDERS FROM SMART GAS?
CAN I SELL PRODUCTS AT MY OWN PRICE ON THE APP?
WILL I BE CHARGED FOR SALES THROUGH THE MOBILE APP?
WILL I BE PAID FOR SALES THROUGH THE MOBILE APP?
WHAT IF I DON'T HAVE PRODUCTS FOR SALE?
HOW DO I GET PAID AS A GAS SUPPLIER?

Fleet Owner FAQ's

HOW MANY VEHICLES CAN I REGISTER?
CAN I ORDER GAS ON THE APP AS A FLEET OWNER?
AS A FLEET OWNER CAN I REGISTER AS A DRIVER?
FOR A “REFILL MY OWN CYLINDER” ORDERS, WHEN DO WE END THE TRIP?
FOR A NEW CYLINDER AND GAS ORDER, WHEN DO WE END THE TRIP?
WHAT IS THE MAXIMUM NUMBER OF CYLINDERS I CAN CARRY PER TRIP?
WHAT IS MY PERCENTAGE COMMISSION/DRIVER RIDE?
WILL I BE CHARGED IF MY DRIVER(S) CANCELS A DELIVERY OR PICKUP?
WHAT ARE MY DRIVERS REQUIRED TO HAVE IN THEIR CARS AT ALL TIMES?
WHAT ORDERS CAN MY DRIVERS ACCEPT?
WHAT IS A MULTIPLE ORDER REQUEST?
WHAT ARE THE REQUIREMENTS TO BECOME A FLEET OWNER?
HOW MANY GUARANTORS DO MY DRIVERS REQUIRE?
CAN A CLIENT PAY FOR DELIVERY WITH CASH?
CAN I MONITOR ORDERS FULFILLED BY MY DRIVER(S)?
HOW DO I GET PAID AS A FLEET OWNER?
WHO PAYS MY DRIVERS?